Grievance Officer
If you have a complaint about how Burnly handles your personal data, or want to access, correct or erase your data, withdraw consent, or nominate someone to act for you, contact:
Udaya Krishnan, Grievance Officer Email: [email protected]
Please include your registered mobile number or email. Never send your password or backup passphrase.
- We acknowledge within 48 hours.
- We aim to resolve within 30 days, and always respond within 90 days (DPDP Rules, 2025, Rule 14(3)).
- If you are not satisfied, you may complain to the Data Protection Board of India.